Our Shipping Policy
With our Made For You approach, it takes 5-6 working days for us to dispatch your order. We appreciate your patience with us for delivering the freshest and most nutritious products for nourishing your health and welling.
You can choose to
Self-pick up at our Garden Cafe located in Pui O, or Tung Chung / Tseung Kwan O
Deliver to your doorstep (Free Delivery when you spend over HKD 500)
- restricted to Hong Kong Island, Kowloon and the New Territories, excluding outlying islands except Lantau
(HKD 100 delivery charge when you spend under HKD500)
Terms and Conditions
We are not able to offer our delivery service to restricted areas and buildings without lift or can only be access by staircase.
In certain circumstances, we may only be able to deliver to the concierge/reception of your block of office or residential.
An administration fee of $200 will be charged for re-scheduling delivery less than 24 hours prior the delivery arrival or due to no one re to receiving the deliver at the requested location. The re-scheduled delivery will arrive 1-3 working days after the rescheduled request submitted.
The deliveries will be suspended under bad weather conditions, such as typhoon signal No.8 or above is hoisted, a black rainstorm warning is in effect, serious flooding or roads are blocked or closed due to unexpected condition. The delivery appointment will be re-arranged at no additional charge.
All items will be arranged for delivery within 3-5 working days from the date of purchase. If you cannot arrange for your products to be delivered to you within the allocated period, we will contact you to arrange for a cancellation of the order.